Refund & Return Policy
Our return and refund guidelines for engines, transmissions, and automotive parts.
Our Commitment to Customer Satisfaction
At A-One Drive Autoparts LLC, we aim to help customers find suitable replacement engines, transmissions, and automotive parts through our nationwide supplier network.
This policy explains our guidelines for returns, refunds, cancellations, and exchanges.
Returns
You may request a return within 7 days of receiving your order if the following conditions are met:
- The item received is damaged, defective, or incorrect.
- The product is unused, uninstalled, and returned in its original packaging with all tags and labels intact.
Refunds
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed within 5–7 business days and credited to your original payment method.
Please Note
- Shipping and handling fees are non-refundable.
- Refunds are not applicable for products damaged due to improper use, installation, or negligence.
- Customized or special-order parts are non-refundable unless defective.
Cancellations
Orders can be canceled within 12 hours of placement or before shipment.
Once the product has been dispatched, cancellations will not be accepted.
Exchanges
We replace items only if they are defective or damaged.
To request an exchange, contact us with details and photographs of the product.
Contact Our Parts Specialists
If you have questions about our Refund & Return Policy, please get in touch with us.
A-One Drive Autoparts LLC
United States